The Windows key is a handy tool for information technology support professionals to assist customers with system navigation. IT pros can quickly and easily guide customers to open frequently accessed Windows tools used to troubleshoot network, technical, or software issues. Using Windows key shortcuts can simplify troubleshooting with customers that are not familiar with how to access important apps for performance and security on Windows computers. For example, you can direct a customer to open the Settings app with one keyboard click instead of guiding them through multiple steps.


The Windows key is usually located on the bottom row to the left of the space bar on most keyboards. Pressing the Windows key in combination with other keys allows you to perform many useful tasks such as opening the Run command box and launching essential built-in Windows apps including Settings and File Explorer. You can also minimize and maximize windows, virtual desktops, take screenshots, lock your computer, and much more with one click.

Here’s a list of essential keyboard shortcuts using the Windows key that IT pros can use to assist customers. Guiding customers to use these shortcuts will help save time and minimize customer frustration while troubleshooting and navigating Windows computers. These keyboard shortcuts are the same in Windows 10 and Windows 11. However, if you’re interested there are a few Windows key shortcuts that have been updated in Windows 11.


Of course, there are many more keyboard shortcuts available in Windows 10 and Windows 11, including more shortcuts helpful in troubleshooting. For example, you can quickly open the task manager with the shortcut Ctrl + Shift + Esc. Whether you’re an IT pro helping customers, Windows power user or not as tech savvy, incorporating these built-in Windows key shortcuts will give you more options while accessing apps and navigating Windows computers.